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Upgrading from a previous version: (KB# Q232039)

  • Run winnt32.exe to upgrade from a previous version of Windows. (KB# Q199349)
  • Windows 2000 will upgrade and preserve settings from the following operating systems: Windows 95 and 98 (all versions), Windows NT Workstation 3.51 and 4.0, and Windows NT 3.1 or 3.5 (must be upgraded to NT 3.51 or 4.0 first, then Professional).
  • Upgrade installations from a network file share are not supported in Windows 2000 (this *can* be done, but only by using SMS). You must either do a CD-based upgrade or perform a clean installation of Windows 2000 and re-install needed applications.
  • Because of registry and program differences between Win95/98 and 2000, upgrade packs (or migration DLLs) might be needed. Setup checks for these in the \i386\Win9xmig folder on the Windows 2000 CD-ROM or in a user specified location. (KB# Q231418)
  • Run winnt32 /checkupgradeonly to check for compatible hardware and software. Generates a report indicating which system components are Windows 2000 compatible. Same as running the chkupgrd.exe utility from Microsoft's site.
  • All operating system files associated with Windows 95/98 will be deleted after an upgrade. (KB# Q228986)

Troubleshooting failed installations:

Common errors:

Problem Possible fix
Cannot contact domain controller Verify that network cable is properly connected. Verify that servers running DNS and a domain controller are both on-line. Make sure your network settings are correct (IP address, gateway, etc.). Verify that your credentials and domain name are entered correctly.
Error loading
operating system
Caused when a drive is formatted with NTFS during setup but the disk geometry is reported incorrectly. Try a smaller partition (less than 4 GB) or a FAT32 partition instead. (KB# Q234621)
Failure of
dependency
service to start
Make sure you installed the correct protocol and network adapter in the Network Settings dialog box in the Windows 2000 Setup Wizard. Also check to make sure your network settings are correct.
Insufficient
disk space
Create a new partition using existing free space on the hard disk, delete or create partitions as needed or reformat an existing partition to free up space.
Media errors Maybe the CD-ROM you are installing from is dirty or damaged. Try using a different CD or trying the affected CD in a different machine.
Nonsupported
CD drive
Swap out the drive for a supported drive or try a network install instead. (KB# Q228852)

Log files created during Setup:

Logfile name Description
setupact.log Action Log - records setup actions in a chronological order. Includes copied files and registry entries as well as entries made to the error log.
setuperr.log Error Log - records all errors that occur during setup and includes severity of error. Log viewer shows error log at end of setup if errors occur.
comsetup.log Used for Optional Component manager and COM+ components.
setupapi.log Logs entries each time a line from an .INF file is implemented. Indicates failures in .INF file implementations.
netsetup.log Records activity for joining a domain or workgroup.
mmdet.log Records detection of multimedia devices, their port ranges, etc.

Implementing and Conducting Administration of Resources:

Choosing a file system:

  • NTFS provides optimum security and reliability through it's ability to lock down individual files and folders on a user by user basis. Advanced features such as disk compression, disk quotas and encryption make it the file system recommended by 9 out of 10 MCSEs. (KB# Q244600)
  • FAT and FAT32 are only used for dual-booting between Windows 2000 and another operating system (like DOS 6.22, Win 3.1 or Win 95/98). (KB# Q184006)
  • Existing NT 4.0 NTFS system parition will be upgraded to Windows 2000 NTFS automatically. If you wish to dual-boot between NT4.0 and 2000 you must first install Service Pack 4 on the NT4.0 machine. This will allow it to read the upgraded NTFS partition, but advanced features such as EFS and Disk Quotas will be disabled. (KB# Q197056 & Q184299)
  • Use convert.exe to convert a FAT or FAT32 file system to NTFS. NTFS partitions cannot be converted to FAT or FAT32 - the partition must be deleted and recreated as FAT or FAT32 (KB# Q156560 & Q214579)
  • You cannot convert a FAT partition to FAT32 using convert.exe. (KB# Q197627)

NTFS file and folder permissions: (KB#S Q183090, Q244600)

File attributes when copying/moving within a partition or between partitions:

Copying within a partition Creates a new file resembling the old file. Inherits the target folders permissions.
Moving within a partition Does not create a new file. Simply updates directory pointers. File keeps its original permissions.
Moving across partitions Creates a new file resembling the old file, and deletes the old file. Inherits the target folders permissions.